Privacy Policy | Preferred Compliance Solutions, LLC

Privacy Policy

Last updated: March 20, 2026

Who We Are

Preferred Compliance Solutions, LLC ("we", "us", or "our") operates the website https://www.preferredcompliance.com/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use our services.

By accessing or using the Site, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please discontinue use of the Site.

Scope

This Policy applies to information we collect:

  • On the Site and through associated web applications (including client portals).
  • In email, text, and other electronic messages between you and us.
  • When you attend our trainings, webinars, or events, or interact with us on social media.

This Policy does not apply to information collected by third parties, including through any application or content that may link to or be accessible from the Site.

Information We Collect

Information You Provide

  • Contact details (e.g., name, business email, phone number, job title, company).
  • Account credentials for client portals or tools (e.g., username, hashed passwords).
  • Compliance-related documents you upload or share with us (e.g., tenant files, certifications) as part of contracted services.
  • Preferences (e.g., training topics, communication preferences).
  • Support inquiries and feedback.

Information Collected Automatically

When you visit the Site, we may automatically collect:

  • Usage data (pages viewed, links clicked, referring/exit pages, search terms).
  • Device and technical data (IP address, browser type/version, operating system, device identifiers).
  • Approximate location derived from IP address.
  • Cookie and similar technologies data (see Cookies & Tracking).

Sensitive Information

In the course of providing affordable housing compliance services under contract with our clients, we may process information contained in client-provided files that could include sensitive personal information. We process such information as a service provider/processor pursuant to our client agreements and applicable law.

How We Use Information

  • Provide, operate, and secure the Site, portals, and services.
  • Deliver compliance reviews, monitoring, training, and audit support per our contracts.
  • Respond to inquiries, provide customer support, and communicate about updates.
  • Improve the Site and user experience, including analytics and debugging.
  • Send administrative information (security notices, policy updates, service changes).
  • Comply with legal obligations and enforce our agreements.
  • With your consent, send marketing communications you can opt out of at any time.

Cookies & Tracking Technologies

We and approved third parties may use cookies, web beacons, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and measure campaign performance. You can control cookies through your browser settings. If you block essential cookies, some features may not function.

Legal Bases for Processing (EEA/UK Visitors)

If you are located in the EEA or UK, our legal bases include: (i) contract when processing is necessary to perform a contract; (ii) legitimate interests such as improving services and securing the Site, balanced against your rights; (iii) consent for certain marketing or cookies; and (iv) legal obligation.

How We Share Information

  • Service Providers: Vendors that perform services for us (hosting, security, analytics, communications) under contract.
  • Clients: Where we act as a processor, we share or return data to the client that controls it.
  • Legal & Safety: To comply with law, respond to lawful requests, or protect rights, safety, and property.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal, accounting, or reporting requirements, or as otherwise permitted by law and our client agreements. Retention periods vary by data type and context.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your information during such transfers.

Your Privacy Rights

Depending on your location, you may have rights such as access, correction, deletion, portability, restriction/objection to processing, and withdrawal of consent. To exercise your rights, contact us using the details below. We may ask you to verify your identity.

U.S. State Privacy Notices

If you are a resident of certain U.S. states (e.g., California, Colorado, Virginia, Connecticut, Utah, Texas), you may have additional rights regarding personal information, including the right to opt out of sales/sharing or targeted advertising, and to appeal certain decisions. We do not sell personal information as defined by many of these laws. We will honor applicable state-specific rights requests.

Children's Privacy

The Site is intended for a business audience and is not directed to children under 16. We do not knowingly collect personal information from children under 16 without appropriate consent.

Third-Party Links & Tools

The Site may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies.

Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective when posted. Your continued use of the Site after any changes means you accept the updated Policy.

Contact Us

If you have questions or wish to exercise your privacy rights, contact us at: